Email Marketing | Customer Retention | Loyalty Programmes
Marketing & business support for independent small businesses
Customer retention starts from the very first touch a customer has with your business and continues for as long as they need your services. Giving customers a good experience from the get go increases the chances of them remaining loyal to your business even if competitors are cheaper! By pre-empting what customers need you can not only meet their expectations but exceed them and they will reward you with brand loyalty. Find out how I can help you retain customers and increase sales.
Finding a new customer is more than 25 times more expensive than retaining an existing one. Not only that, existing customers are over 75% more likely to make multiple purchases with a business or brand. If you have regular customers it makes sense that you may want to have a loyalty programme in your business. Rewarding customers for THEIR business is a great way to ensure that genuine customers feel appreciated. Find out how I can help you become more profitable with loyalty programme management.
When you’re running a business by yourself, being head of all departments takes its toll. Getting that work/life balance is tricky and the lifestyle you want seems out of reach. Yet, it doesn’t have to be like this.
Outsourcing specialised activities like marketing will help you achieve your goals faster. You can stop being a slave to online training or seeking out never ending ‘advice’ and start getting real results investing in marketing with a purpose.
The Marketing Gardiner supports small business owners who are serious about growing their business, so if that sounds like you then I’m serious about helping you flourish. With over 20 years marketing experience I have plenty of expertise to go around and I invest in my own development to keep up with the latest marketing trends, so you don’t have to!
Asking for help can seem like a big step, but as they say a problem shared is a problem halved!